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I also appreciate the convenient deposit methods and the variety of options available. Unfortunately, I didn’t have to withdraw money, but I’m confident that there won’t be any issues. See what other players have shared about their experience and find out whether this casino is a good option for you. The evaluation you can see above is an overall user feedback score based on all submitted reviews. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
- Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
- I understand this isn’t a satisfactory solution to your issue.
- See what other players have shared about their experience and find out whether this casino is a good option for you.
- The evaluation you can see above is an overall user feedback score based on all submitted reviews.
- I will mark the complaint as “unresolved” in our system.
- Unfortunately, I didn’t have to withdraw money, but I’m confident that there won’t be any issues.
- Could you possibly provide additional information regarding the issue and clarify the situation?
We would like to ask the casino to reply to this complaint. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating. I will mark the complaint as “unresolved” in our system. I understand this isn’t a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints could help to change the casino’s approach.
this casino is very good.there are…
InstaFxng taught me how to trade Forex, made me understand the business better and also supported me with viable trading signals… In a nutshell, trading Forex via InstaFxNg has been a worth-wile experience, most of all, their customer service is second to none. Dear 2pktghqf4j, could you please specify which casino this complaint is about? The casino shown in the screenshot doesn’t match the one entered. My name is Michal and I will be assisting you with your case. I hope that together we will come to a successful resolution of your issue.
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- I hope that together we will come to a successful resolution of your issue.
- Dear 2pktghqf4j, could you please specify which casino this complaint is about?
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- However, the decrease in the rating caused by unresolved complaints could help to change the casino’s approach.
- The player from the United Kingdom had requested a withdrawal less than two weeks before submitting this complaint.
Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews. If you use some ad blocking software, please check its settings. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. Dear 2pktghqf4j, please allow me to ask you a few questions, so I can understand the whole situation completely.
Since the casino operates without a valid license and doesn’t refer to any ADR service, there is no gaming authority to turn to. Could you possibly provide additional information regarding the issue and clarify the situation? I would also appreciate it if you provided us with any and all relevant evidence. I will now transfer your complaint to my colleague Michal (email protected) who will be at your service.
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I am sorry we could not be of more help on this occasion. Thank you for your time, and I look forward to your response. Thank you very much, 2pktghqf4j, for providing the necessary information. I will now transfer your complaint to my colleague Michal () who will be at your service.
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If the casino decides to react, we will reopen the complaint and you will be notified by email. The player from the United Kingdom had requested a withdrawal less than two weeks before submitting this complaint. Despite multiple communications, the casino had not provided a satisfactory response, claiming bankruptcy and stating they were unlicensed. The Complaints Team had attempted to contact the casino repeatedly but received no cooperation. As the casino operated without a valid license, the complaint was marked as “unresolved,” with the possibility of reopening if the casino responded. I can only recommend you choose casinos by their reviews and ratings in the future to avoid situations like this.
I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future. I came across this place by chance and I’m glad I did. First of all, I’m pleased with the number of providers and slots, the user-friendly interface, mojobetz and the 24/7 technical support that’s always ready to help.
I hope we will be able to help you to resolve this issue as soon as possible. Verification can help ensure real people are writing the reviews you read on Trustpilot. We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. I have tried to contact the casino repeatedly but had no success. I’m afraid there is not much that can be achieved without cooperation from its side.
I love this site…you can play the same…
This is a very good casino with a lots of games for long time for fing. The site is easily accessible and clearly presented.lots of fun slots to play, and support is quick to respond. I would like to request the presence of a representative from the casino in this conversation. Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.